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Walmart MoneyCard Customer Service


You have three options to reach customer service for your Walmart Money Card. You can call Walmart MoneyCard support, visit a Walmart store, or send an email. The best way to get the help you need is by emailing customer support.

Email Customer Support

The best way to reach customer support is through the online email option. You will not get an immediate response, but this has been rated at the most effective way to get your problem resolved.

Visit Walmart Support here and fill in the information that is requested. We recommend to be as detailed as possible although you are limited to 300 characters in total. Do not reveal your specific account information, pin number or card transaction history.

You will get a call back from Walmart customer service.

Fill out this form for the best MoneyCard Support

Call Walmart Money Card Support

The MoneyCard support team can be reached at 1-877-937-4098. You will be put on hold and depending on how you received your card, you may not be eligible to speak with a real person. This is why we recommend that you submit the email form and just wait for a response. You don’t want to waste your time on the phone only to find out that they can’t assist you!

Visit Walmart Financial Centers

Visit your local Walmart financial center to find out more information about your account. Use this free locator to find the nearest Walmart to you. Warning: not all locations have a financial center so we recommend that you call ahead.

Walmart Money Card Direct Deposit Help


The Walmart MoneyCard offers direct deposit so that you can have your paycheck automatically added to your Walmart MoneyCard account. Some of the benefits of this include that your cash is available immediately on payday, you can save money on check cashing fees, it’s 100% secure and the feature is flexible you can opt out at any time.

The following types of checks can be direct deposited onto your Walmart MoneyCard:

  • Employment paycheck
  • Federal government benefits (social security, disability, veteran’s, civil service, railroad)
  • State government benefits
  • Other income checks (commission or settlement checks)

As an added bonus Walmart will give you a $10 bonus into your account after you sign up for direct deposit and the first $250 is added. There really isn’t an easier or more convenient way to access your money. You can then withdrawal the cash at any time from an ATM and avoid those check cashing fees!

Direct Deposit is the way to go!

How to Set Up Walmart Money Card Direct Deposit

You have to login to your Walmart Money Card account and navigate to view your direct deposit account and routing number. This account number will be unique, so it’s important that you do not share this information.

Once you receive your direct deposit account and routing number, enter that on the direct deposit form that is provided by your employer or other form of payment you are receiving.

If you have any questions you can call Walmart customer support at 1-866-871-2416