You have three options to reach customer service for your Walmart Money Card. You can call Walmart MoneyCard support, visit a Walmart store, or send an email. The best way to get the help you need is by emailing customer support.
Email Customer Support
The best way to reach customer support is through the online email option. You will not get an immediate response, but this has been rated at the most effective way to get your problem resolved.
Visit Walmart Support here and fill in the information that is requested. We recommend to be as detailed as possible although you are limited to 300 characters in total. Do not reveal your specific account information, pin number or card transaction history.
You will get a call back from Walmart customer service.
Call Walmart Money Card Support
The MoneyCard support team can be reached at 1-877-937-4098. You will be put on hold and depending on how you received your card, you may not be eligible to speak with a real person. This is why we recommend that you submit the email form and just wait for a response. You don’t want to waste your time on the phone only to find out that they can’t assist you!
Visit Walmart Financial Centers
Visit your local Walmart financial center to find out more information about your account. Use this free locator to find the nearest Walmart to you. Warning: not all locations have a financial center so we recommend that you call ahead.